Refund Policy

Last updated: August 25, 2026

1. Who processes refunds

creworks subscriptions are sold by Paddle.com as merchant of record. Paddle processes all payments and issues all refunds, and Paddle's Buyer Terms apply to every purchase alongside this policy.

2. When you can get a refund

• First purchase:if creworks Pro isn't what you expected, request a refund within 14 days of your first payment and we will approve it — no questions asked.
• Renewals: a renewal charge can be refunded if you request it within 14 days of the charge and have not made meaningful use of Pro features in the new period.
• Billing errors: duplicate or erroneous charges are refunded in full at any time.

3. How to request one

Email creworks.ai@gmail.comfrom the address on your account, or use the receipt link in Paddle's payment confirmation email. Refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.

4. Canceling instead

Canceling is not a refund request: cancel anytime from Settings, no further charges are made, and Pro stays active through the period you already paid for.

5. Contact

creworks.ai@gmail.com